Yet Another Inefficient Service in South Africa

I'm so gatvol with South Africa's service industry. I paid a small fortune for a parcel to be sent via Speed Services, overnight, door-to-door. Which means that if I sent it on Saturday it should have gotten there Tuesday morning by 10:30am. It is now Tuesday 14:15pm... I called and after being cut off twice and having to hold for around 25 minutes I was told that the plane was delayed and my parcel would only arrive at its destination tomorrow. UUUUUUUUGH! Why did I pay for it to be sent overnight if it wasn't going overnight? I could have sent it normal snail mail and saved myself around about R100. *fumes*